Our case managers
Our case managers are spread throughout the UK from Northern Ireland to West Wales, Scotland and the Channel Islands.
We have a wide variety of skills and experience in helping clients recover and return to work after an injury which we share within our panel to get the best rehabilitation possible for our clients.
Select a location on the map to view the details of the case manager nearest to you.
As occupational therapists we are specialists in rehabilitation; we take a holistic approach.
We work closely with the client to assist their recovery following an accident, focusing on return to work.
We design a specific rehabilitation programme with each client, tailored to their individual needs and circumstances.
Independence works has developed a vocational rehabilitation toolkit as a reference for all our members to share knowledge and expertise.
Efficient data analysis allows us to spot trends, evaluate service quality and improve our case outcomes.
As occupational therapists, our focus is on ‘all the things we need, want or have to do’. (Wilcock, 2006)
Independence Works analyses its outcome data very carefully and has done so for more than ten years. We know what works and why and can prove it.
Our goal is to help our clients to live their best life – it's very personal.
When appropriate, we visit the client in their homes, at work or in the community – from Guernsey to the Outer Hebrides, from Belfast to York and back.
We aim to link the client to the geographically closest case manager, subject to their caseload and any aspects of the case which make specific clinical expertise more important. Meet some of our case managers.

Susan Lewis
- Belfast
Based in Belfast, Susan is a highly experienced and skilled occupational therapist and case manager, specialising in the rehabilitation of clients following complex orthopaedic injuries. She works with both children and adults to ensure that they achieve the best possible outcomes.

Rachel Swains
- Shropshire
Rachel is a highly skilled independent occupational therapist and case manager, who provides rehabilitation following catastrophic and complex injury. Her specialisms include traumatic brain injury, psychological and behavioural changes, severe orthopaedic injuries and lower limb amputations.

Rachel Relf
- Lancashire
A highly experienced and dynamic case manager and occupational therapist, Rachel specialises in physical health, with a particular interest in catastrophic injuries including major/poly trauma, hand/upper limb injuries, spinal injuries, amputations and psychological disorders

Catherine Manley
- Kent
A highly experienced occupational therapist and case manager, Catherine specialises in rehabilitation case management following complex trauma with a particular interest in amputation, multiple orthopaedic trauma, upper limb and peripheral nerve injury, mild traumatic brain injury and neuropsychological conditions.

Tabitha Starr
- Hampshire
A highly experienced and skilled occupational therapist and case manager, Tabitha specialises in rehabilitation case management for adults and adolescents following injury, with a particular interest in multiple orthopaedic trauma, upper limb conditions, amputations, peripheral nerve injuries, chronic fatigue/pain and psychological conditions.

Sarah Smith
- North Yorkshire
Sarah is a qualified and professional occupational therapist/case manager with over 20 years’ experience gained in the NHS, social services and charitable sector in the UK and New Zealand. Her extensive clinical experience includes working with clients who have acquired brain injury, spinal injury, amputations, visual impairment and multiple orthopaedic injuries.