Our case managers
Our case managers are spread throughout the UK from Northern Ireland to West Wales, Scotland and the Channel Islands.
We have a wide variety of skills and experience in helping clients recover and return to work after an injury which we share within our panel to get the best rehabilitation possible for our clients.
Select a location on the map to view the details of the case manager nearest to you.
As occupational therapists we are specialists in rehabilitation; we take a holistic approach.
We work closely with the client to assist their recovery following an accident, focusing on return to work.
We design a specific rehabilitation programme with each client, tailored to their individual needs and circumstances.
Independence works has developed a vocational rehabilitation toolkit as a reference for all our members to share knowledge and expertise.
Efficient data analysis allows us to spot trends, evaluate service quality and improve our case outcomes.
As occupational therapists, our focus is on ‘all the things we need, want or have to do’. (Wilcock, 2006)
Independence Works analyses its outcome data very carefully and has done so for more than ten years. We know what works and why and can prove it.
Our goal is to help our clients to live their best life – it's very personal.
When appropriate, we visit the client in their homes, at work or in the community – from Guernsey to the Outer Hebrides, from Belfast to York and back.
We aim to link the client to the geographically closest case manager, subject to their caseload and any aspects of the case which make specific clinical expertise more important. Meet some of our case managers.

Rachel Relf
- Lancashire
A highly experienced and dynamic case manager and occupational therapist, Rachel specialises in physical health, with a particular interest in catastrophic injuries including major/poly trauma, hand/upper limb injuries, spinal injuries, amputations and psychological disorders

Catherine Scott
- Aberdeenshire, Scotland
Catherine is a highly experienced and skilled case manager and occupational therapist based in North East Scotland. Her skills span vocational rehabilitation clients as well as those who have sustained serious, complex and life-changing injuries.

Zoe Panter
- Devon
A highly experienced and skilled occupational therapist and case manager, Zoe specialises in the case management of adults and children following major catastrophic injuries including polytrauma, brain and spinal injuries, amputations and psychological and behavioural challenges.

Caroline Gregory
- Glasgow
Caroline is a highly experienced and skilled occupational therapist and case manager, specialising in rehabilitation case management following complex trauma including catastrophic injury / polytrauma, amputation, acquired brain injury, peripheral nerve injury and psychological challenges.

Michelle Henry
- West Midlands
Michelle is a highly experienced and skilled occupational therapist, specialising in providing rehabilitation for clients with complex conditions such as acquired brain injury, polytrauma, neurological impairments and mental health conditions. She is also an experienced medico-legal expert, providing care and occupational therapy reports for the court.

Deborah Hathaway
- Staffordshire
Deborah is a highly skilled and experienced occupational therapist and case manager. She specialises in hand and upper limb trauma, but also has extensive experience in the rehabilitation of individuals of all ages following complex orthopaedic injuries.